Last Updated: February 13, 2026
Welcome to Purrfect. These Terms of Service ("Terms") govern your access to and use of the Purrfect mobile application ("App") and related services provided by Purrfect ("we", "us", or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.
By creating an account or using any part of the Purrfect App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Purrfect.
You must be at least 13 years of age to use the App. If you are between 13 and 18 years of age (or the age of legal majority in your jurisdiction), you must have your parent's or legal guardian's permission to use the App.
To access certain features of the App, you must create an account. Account creation is handled through Firebase Authentication, and you may register using your email address and a password.
You are responsible for:
We use industry-standard security measures, including Firebase Authentication, to protect your account. However, we cannot guarantee absolute security and are not liable for any loss resulting from unauthorized access to your account caused by your failure to safeguard your credentials.
Purrfect is an AI-powered cat health and care application that provides the following features:
We strive to keep the App available at all times, but we do not guarantee uninterrupted access. The App may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.
We reserve the right to modify, update, or discontinue any feature of the App at any time, with or without notice. We will make reasonable efforts to notify users of significant changes that may affect their use of the App.
Purrfect offers a free tier that includes:
Purrfect Premium is available as a monthly subscription at $4.99 per month. Premium features include:
A one-time Lifetime Access purchase is available at $29.99, which grants permanent access to all Premium features for as long as the App remains operational.
All subscriptions and purchases are processed through the Apple App Store or Google Play Store, using RevenueCat as our subscription management platform. Payment terms, refund policies, and billing cycles are governed by the respective app store's terms. We do not directly collect or store payment card information.
You may cancel your Premium subscription at any time through your device's app store settings. Upon cancellation, you will retain access to Premium features until the end of your current billing period. After that, your account will revert to the Free tier.
We may offer free trial periods for Premium features from time to time. If you do not cancel before the trial period ends, you will be automatically charged at the standard subscription rate. Trial eligibility is limited to one trial per user per lifetime.
IMPORTANT: The AI features in Purrfect, including Whiskers AI chat, health insights, and all AI-generated recommendations, are provided for informational and educational purposes only. They are NOT a replacement for professional veterinary care, diagnosis, or treatment.
AI-generated content should be treated as general guidance, not as a substitute for a qualified veterinarian's professional judgment. The AI may occasionally provide inaccurate, incomplete, or outdated information. Always consult a licensed veterinarian for your cat's specific health concerns, emergencies, or before making changes to your cat's diet, medication, or care routine.
The AI system operates based on patterns in veterinary knowledge and your cat's profile data. It cannot physically examine your cat, run diagnostic tests, or account for all variables that a veterinarian would consider during an in-person consultation.
In the event of a veterinary emergency, do NOT rely on the App. Contact your veterinarian or an emergency animal hospital immediately. The App is not designed to handle urgent or life-threatening situations.
When using Purrfect, you agree not to:
We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy without prior notice.
The Purrfect App, including its design, code, AI models, templates, content, branding, pixel cat artwork, badge designs, and all related intellectual property, is owned by Purrfect and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on any part of the App without our prior written consent.
The Purrfect name, logo, "Whiskers AI", "Poop Lab", "Cat Academy", and all related names, logos, and slogans are trademarks of Purrfect. You may not use these trademarks without our prior written permission.
If you provide us with feedback, suggestions, or ideas regarding the App, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, and incorporate such feedback into the App without any obligation to you.
You retain ownership of any content you submit to the App, including cat profile data, photos, health records, and diary entries ("User Content"). By submitting User Content, you grant us a limited, non-exclusive license to use, process, and store that content solely for the purpose of providing and improving the App's services to you.
You are solely responsible for the accuracy and legality of the User Content you submit. You represent that you have the right to submit all content and that it does not infringe on any third party's rights.
Photos submitted for AI analysis (food scanning, poison scanning, health assessments) are processed in real-time and are not permanently stored on our servers unless you explicitly choose to save them to your cat's profile. Photos saved to profiles are subject to the data retention policies described in our Privacy Policy.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PURRFECT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Our total cumulative liability to you for all claims arising from or related to your use of the App shall not exceed the greater of (a) the amount you have paid us in the 12 months preceding the claim, or (b) $50 USD.
You may terminate your account at any time by deleting your account through the App's Settings screen or by contacting us at support@purrfectapp.pet. Upon termination, your data will be handled according to our Privacy Policy.
We may suspend or terminate your account if:
Upon termination, your right to use the App ceases immediately. We may delete your account data within 30 days of termination, except where retention is required by law. Any unused portion of a prepaid subscription will be refunded on a pro-rata basis, except where termination results from a violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Purrfect operates, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body, except where prohibited by local law.
For users in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence. You may bring legal proceedings in the courts of your country of residence.
We reserve the right to modify these Terms at any time. When we make changes, we will:
Your continued use of the App after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue your use of the App and delete your account.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Purrfect regarding your use of the App and supersede all prior agreements, understandings, or representations.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights under these Terms without restriction.
If you have any questions about these Terms of Service, please contact us:
We aim to respond to all inquiries within 5 business days.